
Senior Product Solutions Director
2 weeks ago
We are seeking a skilled Product Solutions Manager to bridge customer needs and product development teams.
Key Responsibilities- Lead customer workshops to capture needs, constraints, and success criteria.
- Gather and document customer requirements, translating them into clear product specifications.
- Showcase product capabilities and guide customers through relevant use cases to maximize adoption and value realization.
- Support proposal development in collaboration with Sales and Pre-Sales, tailoring solutions to client needs and priorities.
- Translate customer insights into actionable product requirements that inform development planning and roadmap decisions.
- Actively participate in Agile ceremonies, ensuring customer needs are accurately represented and prioritized.
- Review and assess Change Requests for feasibility, impact, and alignment with the product roadmap.
- Help prioritize customer requests in partnership with Product Management and R&D.
- Maintain deep product knowledge, staying current with capabilities and roadmap developments.
- Collaborate across teams, acting as the voice of the customer within Product, Engineering, and Delivery organizations.
Requirements: Strong familiarity with Telecom / Telephony / Cellular / Analytics Domain and IP network technologies. Proven experience in customer-facing solution roles. Ability to translate technical concepts into business value.
Preferred Attributes: Customer-centric mindset, strategic thinker, adaptable, and comfortable in dynamic environments.
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