Strategic Retail Operations Lead

7 days ago


Kannur, Kerala, India Jio Full time

We are hiring a Strategic Retail Operations Lead for our Jio retail stores in Kanhangad, Guruvayoor and Trivandrum, Kerala. This is an exciting opportunity to join a dynamic team and lead the sales and customer acquisition efforts in our retail stores.

About the Role:

The successful candidate will be responsible for ensuring that our sales and customer acquisition targets are met, while optimizing the cost and productivity of our retail stores. Key responsibilities include:

  • Managing and motivating a team of retail store managers to achieve sales and customer acquisition targets
  • Analyzing sales data and customer behavior to identify trends and areas for improvement
  • Developing and implementing strategies to improve customer satisfaction and loyalty
  • Collaborating with cross-functional teams to ensure seamless execution of retail operations

Requirements:

To be successful in this role, you will need:

  • A minimum of 10-14 years of experience in the telecom industry, preferably in a leadership or management role
  • A graduation degree in any discipline, with a post-graduation or MBA preferred
  • Strong leadership and management skills, with the ability to motivate and inspire a team
  • Excellent analytical and problem-solving skills, with the ability to analyze complex data and develop effective solutions
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams

Compensation:

The estimated annual salary for this role is ₹25-30 lakhs, depending on experience and qualifications. Additionally, a comprehensive benefits package including medical insurance, retirement plan, and paid time off will be offered.

About Jio:

Jio is a leading telecommunications company in India, known for its innovative products and services. We are committed to providing excellent customer service and creating a positive work environment for our employees.


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