Product Application Specialist

4 weeks ago


Kolkata, West Bengal, India Thermo Fisher Scientific Full time

Job Summary:

We are seeking a highly skilled Product Application Specialist to join our team at Thermo Fisher Scientific. As a key member of our organization, you will be responsible for providing world-class technical support for our products, collaborating with diverse teams to ensure seamless product implementation and integration, and conducting product demonstrations and trainings for customers.

Key Responsibilities:

  • Provide technical support for our products, including method development, pre and post-sales field support, and sample analysis.
  • Determine customer needs and provide solutions to meet those needs.
  • Collaborate with cross-functional teams to ensure successful product implementation and integration.
  • Conduct product demonstrations and trainings for customers to ensure successful utilization.
  • Actively seek out areas for improvement and offer valuable feedback to enhance our products.
  • Compete in a fast-paced environment to meet and exceed sales targets.

Requirements:

  • Bachelor's degree in Chemistry, Physics, or Pharmacy.
  • More than 7 years of experience in LSMS.
  • At least 3 years of experience in Pharma/Biopharma/Food dedicated experience.
  • Travel requirement of more than 50%.
  • Knowledge of Thermo LSMS for more than 2 years is preferred.
  • Previous experience in technical support, preferably in the information technology industry.
  • Proficient understanding of software applications and problem-solving techniques.
  • Strong interpersonal skills and the ability to effectively communicate.
  • Ability to work independently and as part of a team.

About Us:

At Thermo Fisher Scientific, we value diversity, inclusion, and collaboration. We believe that diverse experiences, backgrounds, and perspectives drive innovation and excellence. We are committed to making a positive impact on society and are looking for talented individuals to join our team.



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