Product Application Specialist
4 days ago
Job Summary:
As a Product Application Specialist at Thermo Fisher Scientific, you will be responsible for providing method development support to our customers. This includes developing and optimizing methods for various applications, as well as providing pre- and post-sales field support.
Key Responsibilities:
- Develop and optimize methods for various applications
- Provide pre- and post-sales field support to customers
- Determine customer needs and provide world-class technical support for our products
- Collaborate with diverse teams to ensure seamless product implementation and integration
- Conduct product demonstrations and trainings for customers
- Actively seek out areas for improvement and offer valuable feedback to enhance our products
- Meet and exceed sales targets in a fast-paced environment
Requirements:
- Bachelor''s degree in Chemistry, Physics, or related field
- More than 7 years of experience in mass spectrometry
- At least 3 years of experience in Pharma/Biopharma/Food dedicated experience
- Ability to travel more than 50%
- Prior experience in technical support, preferably in the information technology industry
- Proficient understanding of software applications and problem-solving techniques
- Strong interpersonal skills and the ability to effectively communicate
- Ability to work independently and as part of a team
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