MNC Bank Female Phone Banking Officer Jobs In Mumbai
1 week ago
Customer Service Representative Job Description
• Respond to inbound and outbound calls from customers in a professional manner.
• Resolve customer queries and concerns related to home loan products.
• Prepare reports on call activity and customer interactions.
• Work as part of a team to achieve customer service goals.
About the Role
This is an exciting opportunity for a motivated individual to join our team as a Customer Service Representative. You will be responsible for handling customer inquiries, resolving issues, and providing excellent service.
Key Responsibilities
• Respond to customer calls in a timely and professional manner.
• Identify customer needs and provide solutions.
• Collaborate with colleagues to achieve customer service targets.
• Stay up-to-date with product knowledge and company policies.
Required Skills
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving and analytical skills.
• Ability to multitask and prioritize tasks effectively.
What We Offer
• Opportunity to work with a reputable organization.
• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Collaborative and dynamic work environment.
How to Apply
If you are a motivated and customer-focused individual looking for a new challenge, please submit your application.
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