Phone Banking Officer
2 days ago
Job Title: Phone Banking Officer
Location: Thane (Mumbai)
Salary: 2 LPA 4 LPA
Experience: 0 – 4 years (Freshers and experienced candidates can apply)
Age Limit: Up to 30 years
Education: Graduation (Mandatory)
Job Description:
We are hiring Phone Banking Officers for a leading bank. This is an excellent opportunity to start and grow your career in banking with one of the most trusted financial institutions.
Roles & Responsibilities:
- Handle inbound and outbound calls with customers in a professional manner.
- Provide accurate information regarding banking products and services.
- Resolve queries, complaints, and requests effectively within defined timelines.
- Promote cross-selling of banking products (savings accounts, credit cards, loans, etc.).
- Maintain customer satisfaction by ensuring high-quality service.
- Follow compliance, company policies, and banking guidelines.
Desired Candidate Profile:
- Graduate in any stream (mandatory).
- Good communication skills in English and Hindi (regional language is an advantage).
- Customer-centric attitude with problem-solving skills.
- Basic computer knowledge (MS Office, typing speed).
- Comfortable working in rotational shifts.
Perks & Benefits:
- Fixed salary + Incentives.
- Medical insurance & other employee benefits.
- Training and career growth opportunities within the bank.
Apply Now if you are looking for a stable and rewarding career in the banking industry
Ayesha Shaikh
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