Chief of Operations

1 month ago


Bengaluru, Karnataka, India T-Systems ICT India Pvt. Ltd. Full time
Key Responsibilities:

As a Chief of Staff, you will serve as a key liaison between the COO and various departments, ensuring seamless tracking and reporting of progress across operational areas.

  • Anchor and Track Progress: Coordinate with department heads to monitor progress and milestones for initiatives led by department heads or leads in each operational area.
  1. Strategy and Transformation: Support the Strategy and Transformation lead in tracking the execution of strategic initiatives across Cloud Professional Services.
  2. Financial Oversight and Performance Management: Work closely with the Financial Performance lead to track budgetary health, financial performance metrics, and KPIs.
  3. Operational Excellence and Risk Management: Partner with the Operational Excellence lead to monitor the progress of continuous improvement and risk management initiatives.
  4. Resource Management: Support the Resource Management lead by tracking resource allocation, skills development, and knowledge management initiatives.
  5. Communications: Act as the liaison between the COO and the Communications lead, ensuring timely and clear communication of key strategies, priorities, and updates across the organization.

Key Qualifications:

  • Education: Master's degree in business administration with IT/CS Engineering degree preferred.
  • Experience: 5+ years of experience in a leadership or operational role, preferably in a Cloud Services or Technology Consulting environment.
  • Skills: Strong financial acumen, with experience in budget management, financial analysis, and performance reporting. Excellent communication, leadership, and stakeholder management skills.


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