Global Knowledge Transfer Manager

3 days ago

Vizag, Andhra Pradesh, India beBeeKnowledgeTransfer Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Description

A global organization is seeking an experienced professional to lead knowledge transfer and management initiatives. The successful candidate will be responsible for designing and implementing a comprehensive roadmap for knowledge transfer, ensuring critical process knowledge is captured, standardized, and effectively disseminated across teams during transitions and platform changes.

The ideal candidate will have a strong understanding of the critical success factors for Global Business Services (GBS) as a reliable, effective, and efficient business service provider. They will also possess excellent facilitation, communication, and stakeholder engagement skills.

This role requires strong analytical skills to assess training effectiveness and drive continuous improvement. Additionally, the candidate should be able to manage multiple training projects in a fast-paced, global environment.

Key Responsibilities:

  • Design and implement a comprehensive roadmap for knowledge transfer and management
  • Develop and maintain training content, manuals, and e-learning modules
  • Conduct engaging training sessions for new hires, upskilling, and process changes
  • Ensure training programs are tailored to various roles within GBS
  • Track training effectiveness through assessments, feedback, and performance metrics

Required Skills and Qualifications

To succeed in this role, you will need:

  • 6+ years of experience in Shared Services Organization/GBS/GCC, with 3+ years in training or learning & development roles
  • Exceptional understanding of GBS critical success factors
  • Familiarity with compliance, audit requirements, and internal controls
  • Strong working knowledge of Oracle Financials, MSD, and Invevo platforms, SuccessFactors including data migration
  • Experience with Learning Management Systems (LMS) and e-learning tools

Benefits

We offer a dynamic work environment with opportunities for growth and development. Our team is committed to providing exceptional training and support to ensure your success in this role.

Others

Please note that we require fluency in English and a Bachelor's/Master's degree in HR/Training or related field. We also prefer candidates with CPTM/ATD Certification and experience working in shared services, global finance operations, or transformation environments.

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