Hardware Asset Manager

3 days ago

Vadodara, Gujarat, India beBeeAsset Full time ₹ 10,00,000 - ₹ 15,00,000

Job Description

Seeking an Asset Management Specialist to oversee and enhance our client's asset lifecycle management practices across global operations.

This role involves driving end-to-end delivery, process optimization, and working closely with internal and external stakeholders to ensure data accuracy, compliance, and performance improvement.

Responsibilities:
  • Manage end-to-end delivery of asset engagements ensuring alignment with SLAs, KPIs, and service improvement initiatives.
  • Configure robust Identification and Reconciliation rules to ensure reliable asset data integrity.
  • Monitor asset health and proactively resolve data conflicts between authoritative sources.
  • Define and maintain standard Configuration Items (CIs), CI relationships, and classification schemas in line with business needs.
  • Develop and maintain process documentation policies and compliance frameworks for asset management.
  • Create and enhance application maps using ServiceNow Service Mapping.
  • Configure MID Servers for integrations and data synchronization.
  • Customize ServiceNow environments including scripting automation and module configuration.
  • Design and manage reports and dashboards to support decision-making and transparency.
  • Identify and implement opportunities for continuous service improvement.
  • Define improve and manage periodic audit and verification processes for asset data.
  • Conduct regular stakeholder engagements and cadence meetings to communicate status issues and opportunities.
Requirements:
  • At least 3 years of experience in this field.
  • Strong expertise in ServiceNow HAM and CMDB modules.
  • Proven ability to drive operational excellence in IT asset and configuration management.
  • Deep understanding of CMDB architecture CI types and dependency mapping.
  • Experience handling large-scale data integration and reconciliation tasks.
  • Excellent documentation and process design skills.
  • Strong communication and stakeholder management abilities across global teams.
Preferred Qualifications:
  • Experience with Service Mapping and MID Server configuration.
  • Ability to write custom scripts within ServiceNow for automation and customization.
  • Background in ITIL practices and IT Service Management frameworks.
  • Certification - ServiceNow CIS Certified Asset Management Professional.

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