Trainer & Business Coach

2 days ago

Nashik, Maharashtra, India beBeeCoach Full time ₹ 9,00,000 - ₹ 12,00,000

Key Responsibilities:

  • Develop and deliver comprehensive training programs that focus on communication, email etiquette, customer handling, conflict resolution, time management, team collaboration, and leadership essentials.
  • Design tailored induction training and refresher sessions for employees to equip them with the necessary skills to excel in their roles.
  • Evaluate training needs through surveys, performance reports, and manager feedback to identify areas for improvement.
  • Create training content, role plays, simulations, and case studies that align with the service environment, promoting empathy and problem-solving skills.
  • Mentor and coach employees to enhance their customer interaction, empathy, and problem-solving abilities, driving business success.
  • Monitor training effectiveness through feedback, assessments, and on-the-job performance to make data-driven decisions.
  • Collaborate with operations and HR teams to align training modules with business objectives, ensuring a results-driven approach.
  • Manage training metrics and provide actionable reports on participation and outcomes to inform decision-making.

About this Role:

This is an exciting opportunity for a skilled trainer to deliver high-quality training programs and drive business growth. If you have a passion for coaching employees to reach their full potential, we encourage you to apply your expertise.

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