Senior Bioproduction Specialist

2 weeks ago

Hyderabad Secunderabad Telangana Mumbai, India beBeeTechnical Full time US$ 1,50,000 - US$ 2,00,000
Bioproduction Technical Expert

The role of Bioproduction Technical Expert is to provide technical leadership and support for the development and implementation of bioproduction strategies within the region.

  • Collaborate with and influence FAS & TSS teams in SA to develop and manage account growth strategies within the region.
  • Be the technical interface for our Bioproduction products & technologies to potential and existing clients.

Responsibilities:

  • Liaison with the sales team for technical discussion with customers & senior executives and influence them for orders, understand their work and suggest suitable applications based on our product portfolio.
  • Coordinating with the Regional Market Development Global Business Units/Divisions, to implement training activities and workshops on the application and capabilities of our products.
  • Partner with commercial teams for customer surveys, inquiries, and product briefs, collaborating and making recommendations to clients on potential process improvements through utilization of our technologies and concepts.
  • Identify beta test sites in coordination with product management and SA TSS/FAS.
  • Leads a team of technical specialists. Coaches & Mentors team members to drive and deliver assigned business targets. Responsible to ensure a healthy talent pipeline within the team.
  • Coordinate the support for the Commercial Sales activities in product troubleshooting and complaint handling activities. Provide necessary data and feedback to Sales Support, Product Management, Quality Assurance, Engineering, and R&D as appropriate.
  • Collaborates with regional teams to build effective shared technical resource to enhance in-regional self-sufficiency.
  • Stays updated with current scientific literature, and shares knowledge of latest competing technologies and products.
  • Gives to Thermo Fisher regional SME (Subject matter expert) and SPOG (Single point of contact) networks. Build Key Opinion leaders list to enhance scientific approaches to the market
  • Participates actively in external technical conferences and industry body forums. Actively reaching out and establishing relationships with SA/Asia Pacific regional Key Opinion Leaders.
  • Delivering impactful Bioproduction product technical presentations (at customer sites, international scientific conferences and webinars) to complement the sales teams' commercial sales activities. Adjust global presentation contents to suit SA market. Establishes and establishes links with key decision-makers, identifying the technical buyers.
  • Make regular client calls with local sales Account Managers and TSS/FAS, and ensure follow-ups for high commercial impact opportunities.
  • Participate in scientific application development of whitepapers and troubleshooting activities
  • Promoting the Employer's image and product reputation, and position Thermo Fisher Scientific capabilities

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