
Offshore Technology Specialist
6 days ago
Are you a skilled IT professional looking for a challenging role?
Job OverviewWe are seeking an Offshore Connectivity Technician to join our team.
Key Responsibilities- Ensure seamless network connectivity and efficient Virtual Desktop Infrastructure (VDI) access for our offshore teams.
- Provide robust end-user support and troubleshooting services.
- At least 10 years of experience in IT infrastructure or technical support.
- Strong hands-on expertise with Mac and Windows operating systems.
- Experience managing JAMF, AVD, and Mobile Device Management (MDM) tools and environments.
- Deep understanding of VDI platforms, troubleshooting, and performance tuning.
- Proficient in resolving Microsoft 365 suite issues (Teams, Outlook, Intune).
- Solid understanding of networking, VPN technologies, and internet protocols.
- Familiarity with development tools such as GitHub, IntelliJ, Visual Studio, Jenkins, Maven, Gradle, Notepad++, and OpenVPN.
- Strong documentation, communication, and analytical skills.
The ideal candidate should be from any Tier-1 city in India and have a strong passion for innovation and problem-solving.
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