Order Management Solutions Specialist
1 week ago
The role involves a seasoned ServiceNow Developer in supporting a large-scale transformation initiative.
- Key responsibilities include designing and implementing Order Management and Delivery processes in ServiceNow, as well as developing enhancements and reviewing existing designs during UAT phases.
- Implementing ServiceNow OM and CSM modules, including order capture and orchestration, integrations with SPM & CSM processes, and third-party tool integrations via APIs and Integration Hub.
- Collaborating with the ServiceNow Architect and technical leads to ensure best practices in design and development.
Required skills and experience include:
- 6+ years of hands-on ServiceNow development experience, including at least 3 years with Order Management (OM).
- Strong expertise in Service Catalog definition and setup, Workspaces, UI Builder, Flow Designer, ServiceNow Platform features, CMDB, CSM, ITSM, SPM, and CSDM.
- Experience in designing and prototyping solutions, knowledge of sales and ordering processes, and API integrations with third-party tools.
Skills Assessment
- Strong problem-solving skills and ability to collaborate effectively.
- Ability to learn and adapt to new technologies and processes.
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