Operations Advocacy Associate

4 weeks ago


Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

We are seeking an Advocacy Operations Associate to join our team at ADCI HYD 13 SEZ. This role is a high-visibility position with big scope for creativity and self-development.

The ideal candidate will be passionate about supporting a fast-paced Ops environment and will enjoy the challenges and rewards of working in a fast-growing organization and in a very international environment.

Responsibilities include:

  • FOLLOW SOP or manager's instructions and ensure tasks are quality compliant
  • Contribute to project improvement ideas, if applicable
  • Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA
  • Proactively raise issues/alarms to manager or stakeholders
  • Meet business metrics and goals, i.e., SLA, productivity targets and quality benchmarks
  • Maintain records of day-to-day work by updating trackers or workflow tools
  • Meet predetermined and assigned productivity targets and quality standards

BASIC QUALIFICATIONS

- Bachelor's degree- Experience with Microsoft Office products and applications

PREFERRED QUALIFICATIONS

- Speak, write, and read fluently in English

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