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Operations Advocacy Associate
4 weeks ago
We are seeking an Advocacy Operations Associate to join our team at ADCI HYD 13 SEZ. This role is a high-visibility position with big scope for creativity and self-development.
The ideal candidate will be passionate about supporting a fast-paced Ops environment and will enjoy the challenges and rewards of working in a fast-growing organization and in a very international environment.
Responsibilities include:
- FOLLOW SOP or manager's instructions and ensure tasks are quality compliant
- Contribute to project improvement ideas, if applicable
- Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA
- Proactively raise issues/alarms to manager or stakeholders
- Meet business metrics and goals, i.e., SLA, productivity targets and quality benchmarks
- Maintain records of day-to-day work by updating trackers or workflow tools
- Meet predetermined and assigned productivity targets and quality standards
BASIC QUALIFICATIONS
- Bachelor's degree- Experience with Microsoft Office products and applicationsPREFERRED QUALIFICATIONS
- Speak, write, and read fluently in English