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Hospitality Service Associate
1 month ago
Job Title: Food and Beverage Assistant
About the Role:
We are seeking a skilled and friendly Food and Beverage Assistant to join our team at Nambiar Builders. As a Food and Beverage Assistant, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming environment in our restaurants and bars.
Key Responsibilities:
- Assist in creating a warm and welcoming environment for our guests
- Ensure that guests are seated and provided with menus promptly
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations
- Set up, clear, and promptly service tables after use to ensure that guests can be seated in a timely manner
- Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
- Ensure all cash, charge, float, and till procedures are carried out in line with agreed procedures
- Prepare all back of house service points with regard to expected numbers for breakfast, lunch, or dinner requirements as necessary
Requirements:
- Experience of working in a similar role and/or environment (preferably in a high-end restaurant within the hotel, leisure, or hospitality industry would be a distinct advantage)
- Basic Food Hygiene Certificate (desirable)
- Accurate and efficient cash handling skills
- High standard of personal presentation