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Hospitality Service Associate

1 month ago


Bengaluru, Karnataka, India Nambiar Builders Full time

Job Title: Food and Beverage Assistant

About the Role:

We are seeking a skilled and friendly Food and Beverage Assistant to join our team at Nambiar Builders. As a Food and Beverage Assistant, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming environment in our restaurants and bars.

Key Responsibilities:

  1. Assist in creating a warm and welcoming environment for our guests
  2. Ensure that guests are seated and provided with menus promptly
  3. Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
  4. Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations
  5. Set up, clear, and promptly service tables after use to ensure that guests can be seated in a timely manner
  6. Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
  7. Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
  8. Ensure all cash, charge, float, and till procedures are carried out in line with agreed procedures
  9. Prepare all back of house service points with regard to expected numbers for breakfast, lunch, or dinner requirements as necessary

Requirements:

  • Experience of working in a similar role and/or environment (preferably in a high-end restaurant within the hotel, leisure, or hospitality industry would be a distinct advantage)
  • Basic Food Hygiene Certificate (desirable)
  • Accurate and efficient cash handling skills
  • High standard of personal presentation