US Voice Process Dental Client Scheduling Representative

23 hours ago

Pune, Maharashtra, India beBeeAppointment Full time ₹ 30,00,000 - ₹ 40,00,000
Job Title: Appointment Specialist

We are seeking a dynamic and motivated individual to join our team as an appointment specialist. The ideal candidate should have excellent English communication skills, prior experience in handling US-based voice processes, and the ability to work during night and early morning shifts.

  • Conduct outbound calls to schedule appointments for dental clients in the US.
  • Ensure all scheduled appointments align with client preferences and availability.
  • Effectively handle inquiries and provide necessary information about services.
  • Maintain accurate records of calls and appointments in the CRM.
  • Meet performance targets and adhere to call scripts and guidelines.
  • Collaborate with the team to optimize appointment booking strategies.
Required Skills:
  • Excellent spoken English with a professional and clear tone.
  • Minimum of 2+ years' experience in the US voice process, preferably in appointment booking or customer service.
  • Familiarity with the dental industry is a plus.
  • A reliable laptop/desktop and high-speed internet connection for uninterrupted work.
  • Ability to work in night and early morning shifts (India time).
  • Self-motivated and comfortable working in a remote environment.
  • Strong organizational and time-management skills.
Benefits:

Split pay structure linked to performance and appointment booking success.

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