ServiceNow Technical Consultant

2 weeks ago


Pune, Maharashtra, India NCS Group Full time

As a ServiceNow Technical Consultant at NCS Group, you will be part of a global team that's going places. We're growing across Asia Pacific and need people to help us build next-generation solutions and shape the future of technology. You'll be working on global projects from day one, with the chance to make an impact across Singapore, Australia, and beyond.

We're guided by our vision of advancing communities, and bringing people and technology together to make the extraordinary happen. We create end-to-end technology solutions and services clients with our Next capabilities of digital, cloud, platforms as well as core offerings in Applications, Infrastructure, Engineering, and Cyber Security.

Your role is to work with clients and stakeholders to provide leadership on best practices in areas such as IT Service Management (ITSM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD), and Project and Portfolio Management (PPM). You will be responsible for understanding and utilizing NCS ServiceNow methodologies, collateral, and accelerators.

This role requires a minimum of five years of experience as a ServiceNow Technical Consultant, with hands-on experience in ground-up implementations with ServiceNow products. You should also have ServiceNow System Administrator certification, Application developer plus at least two additional ServiceNow implementation certifications. Experience with more than one of the following ServiceNow suites: ITSM, CSM, HRSD, ITAM, ITOM, ITBM, GRC, Sec-Ops, App Engine is a plus.

As a ServiceNow Technical Consultant, you will be responsible for conducting gap analysis and making assessments to identify the delta between current and ServiceNow platform functionality. You will also be responsible for designing, developing, testing, and implementing ServiceNow solutions, installing and configuring ServiceNow infrastructure and instances, and maintaining and administrating ServiceNow infrastructure and instances.



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