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Patient Care Coordinator

2 weeks ago

Vizag, Andhra Pradesh, India beBeeAdministrative Full time US$ 60,000 - US$ 75,000
Remote Patient Service Specialist Job Description

We are seeking an organized and articulate professional to join our team as a Remote Patient Service Specialist.

This is a full-time, remote position providing essential administrative and patient support for a U.S.-based physical and rehabilitation medicine clinic.

Key Responsibilities:
  • Financial Support: Collaborate with the billing team on insurance verification, billing, and session authorizations. Educate patients on their insurance benefits and handle co-pay collection.
  • Scheduling Support: Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.
  • Patient Management: Assist clinic therapists, monitor patient evaluations, and track patient discharge lists. Proactively address patient no-shows and cancellations to ensure continuity of care.
Required Skills & Qualifications:
  • Experience: Minimum of one (1) year of experience in administrative and medical office roles, specifically with scheduling.
  • Communication: Excellent verbal and written communication skills with a clear, neutral accent.
  • Software Proficiency: Experience with Electronic Medical Records (EMR) systems such as Epic, AthenaHealth, or WebPT is required. Proficiency in Microsoft Office (Word, Excel) and Google Applications (Sheets, Docs, Calendar) is a plus.