Custom Products Specialist

1 day ago

Kozhikode, Kerala, India beBeeMerchandiser Full time ₹ 5,00,000 - ₹ 10,00,000

About our organization:

We specialize in creating exquisite hand-knotted rugs and home furnishings that blend traditional craftsmanship with modern luxury aesthetics.

Key Responsibilities:
  • Manage the production process of custom rug orders from start to finish, including design interpretation, sampling, costing, timelines, and final delivery.
  • Coordinate with clients, designers, and internal teams to understand specifications, material preferences, color palettes, and technical requirements.
  • Translate client briefs into actionable production plans by working closely with weaving clusters, dyeing units, and artisans.
  • Develop and maintain order trackers, T&A calendars, and internal coordination sheets to ensure timely delivery.
  • Conduct feasibility analysis for custom requirements (e.g., technique, size, color limitations, material selection).
  • Ensure strict adherence to quality and compliance standards for all custom products.
  • Support costing and pricing strategies, balancing product value with profitability.
  • Collaborate with sales, marketing, and export teams to provide updates, sample approvals, and production status.
  • Provide post-delivery feedback and continuous improvement insights for process optimization.
Requirements:
  • Bachelor's degree in a relevant field (mandatory)
  • 4–5 years of experience in merchandising, preferably in home furnishings, textiles, or bespoke fashion/luxury sector
  • Strong knowledge of textile techniques, materials, dyeing processes, and hand-crafted production methods
  • Excellent understanding of custom order workflows – from client brief to production to delivery
  • Strong communication and coordination skills with fluency in English and Hindi
  • Proficiency in MS Excel, Adobe Illustrator/Photoshop, and PLM or order management systems
  • Attention to detail, strong problem-solving skills, and customer-centric approach
  • Ability to work independently and manage multiple projects simultaneously

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