Branch Director

Job Summary: We are seeking a highly experienced Branch Manager to lead our branch operations and drive sales and customer retention.

Key Responsibilities:

• Ensure achievement of Sales Target of sales personnel and channel partners in allotted territory.
• Monitor the working of sales personnel and channel partners under the branch and provide support where required.
• Apprise the Regional/Zonal Manager of the training needs of sales personnel and channel partners monthly.
• Follow up the ongoing prospects and Passive orders on monthly basis in the assigned territory.
• Ensure that the projections given by the sales personnel and channel partners are achieved monthly.
• Review the deviations and take corrective action.
• Ensure proper timely completion of orders executed.
• Conduct regular meetings with channel partners teams.
• Review the working of sales team under branch and give reply to the observation of analysis.
• Ensure the timely flow of information of critical issues being handled at branch level on monthly basis.
• Ensure submission of weekly reports to Senior Management.
• Conduct the branch monthly meeting and send the report in the stipulated time frame.
• Identify and prioritize critical/important/pending service jobs for better customer satisfaction if necessary combined customer visit.
• Monitor branch administrative activities and take corrective actions as and when required with necessary consultation with the concerned.
• Liaison with existing customers in the assigned territory.
• Any special assignment assigned by the reporting officer must be completed within a timeframe.
• Monthly review of the service target/achievement/shortfall and necessary action plan.

Requirements:

• Minimum of 10 years of relevant experience in the Medical Equipment industry.
• Demonstrated success in sales leadership roles with a proven track record.
• Strong ability to lead, inspire, and motivate a sales and retention team.
• Exceptional communication and interpersonal skills.
• Highly analytical with excellent problem-solving capabilities.
• Customer-centric approach with a commitment to delivering superior service.
• In-depth knowledge of medical equipment and regulatory requirements.
• Bachelor's degree in business, marketing, or a related field.