Branch Director

Job Title: Branch Director

Job Summary:

We are seeking a highly experienced Branch Director to lead our branch operations with a strong focus on driving sales and customer retention. As a key member of our team, you will be responsible for creating and implementing effective sales and retention strategies while also leading training and motivating your team to meet and exceed targets.

Key Responsibilities:

• Ensure achievement of Sales Target of sales personnel and channel partners in allotted territory.
• Monitor the working of sales personnel and channel partners under the branch and provide support where required.
• Apprise the Regional/Zonal Manager of the training needs of sales personnel and channel partner monthly.
• Follow up the ongoing prospects and Passive orders on monthly basis in the assigned territory.
• Ensure that the projections given by the sales personnel and channel partners are achieved monthly. To review the deviations and take corrective action.
• Ensure proper timely completion of orders executed.
• Conduct regular meetings with channel partners teams.
• Review the working of sales team under branch and give reply to the observation of analysis.
• Ensure the timely flow of information of critical issues being handled at branch level on monthly basis.
• Ensure submission of weekly reports to Senior Management.
• Conduct the branch monthly meeting and send the report in the stipulated time frame.
• Identify and prioritize critical/important/pending service jobs for better customer satisfaction if necessary combined customer visit.
• Monitor branch administrative activities and take corrective actions as and when required with necessary consultation with the concerned.
• Liaison with existing customers in the assigned territory.
• Any special assignment assigned by the reporting officer must be completed within a timeframe.
• Monthly review of the service target/achievement/shortfall and necessary action plan.

Key Skills:

• Confident negotiation and persuasion skills.
• Strong ability to build and maintain customer relationships.
• Optimism and willingness to take calculated risks.
• Persistent and resilient with a strong problemsolving mindset.
• Decisive with the ability to perform under pressure.
• Professional appearance and excellent communication skills.

Experience:

• Mandatory: Relevant sales experience in the Medical Equipment industry.
• Desired Candidate Profile:
  • 10-14 years of experience in the Medical Equipment Industry.
  • Excellent B2B Sales skills with ability to handle corporate clients effectively.
  • Proven track record in Area Sales Management or Branch Sales/Retention roles.

Salary Package: 12-16 LPA Variable