Business Operations Specialist
5 days ago
Business Operations Role
We are seeking a highly skilled Business Operations professional to join our team at Karix. As a Business Operations Specialist, you will play a critical role in assisting our Sales team to achieve their targets by working closely with clients and providing necessary support.
Key Responsibilities:
- Client On-Boarding and Engagement
- Escalation Management and Customer Complaint Resolution
- Handling customer queries and requests via email, calls, and ticketing tool
- Reporting and analytical skills, including SQL, Excel, and PowerPoint
- SLA and KRA Management
Requirements:
- Bachelor's or Master's degree
- Minimum 5+ years of experience in Business Operations or a related role
- Strong knowledge of SQL, Excel, and PowerPoint
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
About Karix
We are a world-class team that loves solving tough problems and has a bias for action. We offer a challenging and fun work environment, competitive salary, and flexible working hours. If you are passionate about Business Operations and want to make a meaningful impact, we encourage you to apply.
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