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Senior Insurance Process Specialist

2 weeks ago

Chennai, Tamil Nadu, India beBeeInsurance Full time ₹ 9,00,000 - ₹ 15,00,000
About the Job

We are seeking a skilled professional to draft, review, and update Standard Operating Procedures (SOPs) for core insurance functions. This role requires expertise in policy issuance, endorsements, claims processing, renewal, and customer service.

  • Policy issuance: Develop and implement effective policies that meet business objectives.
  • Endorsements: Collaborate with process owners to identify areas for improvement and develop solutions.
  • Claims processing: Analyze business processes and develop process maps using tools like Visio or Lucidchart.
  • Rewnewal: Maintain strong interpersonal skills to ensure effective collaboration with colleagues.
  • Customer service: Write clear and concise documentation that is easy to understand.

You will work closely with cross-functional teams to ensure that SOPs are accurate, up-to-date, and effective in achieving business objectives.

Responsibilities
  1. Draft, review, and update SOPs for general insurance functions.
  2. Analyze business processes and develop process maps.
  3. Collaborate with process owners to identify areas for improvement.
  4. Maintain strong interpersonal skills.
Requirements
  • 3-4 years of relevant experience in general insurance.
  • Strong understanding of process mapping techniques.
  • Excellent writing and communication skills.
  • Ability to work independently and as part of a team.