Senior Product Strategist
2 days ago
We are seeking a seasoned Senior Product Strategist to lead our product vision and drive innovation across our digital, tech, and services offerings. This is an exciting opportunity to join our innovative marketing-oriented design-led organization and shape the future of our products.
About UsTLC DigiTech Pvt. Ltd. is a pioneering company with over 20 years of experience in providing comprehensive solutions across digital, tech, and services. With a strong presence in India, the Middle East, and Africa, we have a team of 500+ professionals who embody a culture of innovation and excellence.
Key Responsibilities- Formulate and communicate the product vision to ensure alignment across Marketing, Technology, Sales, and other sub-departments.
- Provide direction to the team to understand target consumer segments, evaluate market trends, and develop competition strategies to inform product design.
- Lead and collaborate with the engineering team, customers, and partners to define use cases and specifications for implementing our services and solutions.
- Ensure timely resolution of product-related glitches and challenges within defined service level agreements.
- Enable the team to identify required product upgrades and new versions, driving continuous innovation and improvement.
- Drive solutioning activities for large complex deals and ensure Presales alignment with overall business strategy in assigned regions.
- Collaborate with Sales, Technology, and Marketing teams to create pitches and presentations showcasing compelling value propositions.
- Maintain relationships with key clients and hotel partners, addressing concerns and exploring collaboration opportunities.
- Oversight of contact center operations to extend support to enterprise customers, monitor KPIs for improving service levels, and resolve escalations promptly.
- Identify global benchmarks to drive continuous product innovation, ensuring our offerings remain ahead of industry standards and market trends.
This role offers a competitive salary range of $120,000 - $180,000 per annum, depending on location and experience, plus a comprehensive benefits package and opportunities for growth and professional development.
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