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Technical Support Specialist

2 weeks ago

Noida, Uttar Pradesh, India NTT DATA Global Delivery Services Limited Full time

Company Overview

NTT DATA Global Delivery Services Limited is a leading IT services provider committed to delivering innovative solutions that drive business growth. We strive to create a work environment that fosters collaboration, innovation, and excellence.

Job Description

We are seeking a highly skilled Technical Support Specialist to join our team in Noida, Uttar Pradesh, India. As a key member of our Helpdesk team, you will be responsible for providing technical guidance and support to end-users, resolving complex technical issues, and implementing corrective actions.

Required Skills and Qualifications

  • Minimum 1-3 years of relevant experience in a technical support role
  • Working knowledge of Operating Systems such as Windows 10 & 11
  • Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications
  • Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management

Benefits

We offer a comprehensive benefits package, including opportunities for career growth, professional development, and recognition. Our team members enjoy a collaborative work environment, flexible working arrangements, and access to state-of-the-art technology.

Others

This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. If you are a motivated individual with a passion for technical support, we encourage you to apply for this exciting opportunity.