Virtual Training Specialist

3 days ago


Vadodara, Gujarat, India Anonymous Full time

About Us

At Anonymous, we are a fast-growing technology company dedicated to empowering the care and medication sector with innovative solutions. Our team of talented professionals is passionate about making a meaningful impact in healthcare. We connect pharmacies, care homes, and doctors to improve lives.

We are at an exciting stage in our growth journey, with our product reaching more users and partners every day. This is an ideal time to join us and be part of a collaborative and ambitious team that thrives in a dynamic startup environment.

Job Description:

We are seeking a highly skilled Virtual Training Specialist to ensure a seamless and effective onboarding experience for our clients. Your primary responsibility will be to implement and manage remote training programs, facilitating client understanding of our products. You will play a crucial role in creating lasting relationships between our company and clients.

Your key responsibilities include:

  • Developing a thorough understanding of our products and training programs.
  • Collaborating closely with the Training team to ensure seamless operations.
  • Delivering comprehensive and engaging virtual training sessions.
  • Formulating and designing training plans and programs.
  • Adapting training delivery methods to accommodate different learning styles.
  • Managing multiple customer training and onboarding projects simultaneously.
  • Overseeing the e-learning platform, ensuring it's consistently updated with the latest software features and training modules.
  • Designing and implementing Training assessments for clients.
  • Interpreting client feedback and implementing improvements.
  • Collaborating with internal stakeholders to customize training content.
  • Providing guidance and technical support to clients.
  • Maintaining accurate records of training activities and assessment results.

Requirements:

To succeed in this role, you will need:

  • A Bachelor's degree in a related field.
  • Excellent verbal and written English communication skills.
  • Demonstrable training or teaching experience, preferably in virtual training.
  • An in-depth understanding of operations processes and best practices.
  • Strong interpersonal skills and ability to collaborate with cross-functional teams.
  • Good presentation and organisational skills.
  • A meticulous approach to delivery and a keen eye for detail.
  • A customer-centric approach and good problem-solving skills.
  • A proactive and analytical mindset with the ability to interpret data.

What You'll Find in Our Team

We offer a people-first culture that supports innovation and encourages personal growth. You'll find a great learning environment, friendly work atmosphere, and opportunities for career development. We believe in fostering a positive work-life balance and providing opportunities for social events and team-building activities.

Salary Range: £45,000 - £55,000 per annum (dependent on experience), plus benefits package.



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