Software Quality Assurance Engineer

17 hours ago

Nashik, Maharashtra, India beBeeIvr Full time ₹ 12,00,000 - ₹ 14,50,000
Job Description

We are seeking a skilled IVR Tester to join our team. As an IVR Tester, you will be responsible for identifying quality assurance test scenarios and partnering with product and technology partners to deliver a superior user experience.

The role involves creating, executing, and automating complex functional and regression test scenarios to ensure test coverage and execution of test cases that exercise all critical inter-system integration points.

You will be accountable for initiatives of high complexity, high risk, and high visibility; handle multiple initiatives of varied complexity simultaneously; provide feedback on and suggestions for improving QA Procedures to IT Leads.

You will review and provide feedback on requirements, technical design, and specifications through User Story / Backlog Refinement sessions.

The role also involves responsible for Test planning including Test Plans, Test Data Requirements, Test Scenarios, Test Cases, Test Results, Test Strategy and Test Summary reports) leveraging user stories, business requirements, UX design specifications.

Required Skills and Qualifications
  • 5+ years in the software industry with Quality Assurance experience including creating test plans, test cases, tracking defects, reporting status to various levels in the organization
  • Experience testing Omni Channel (Voice and Chat) Natural language processing (NLP), conversational AI and cognitive solutions
  • 2+ years experience with automated test tools including Hammer On Demand and/or Hammer Call Master and Selenium WebDriver and/or Playwright
  • Proficiency in Python, Java, or JavaScript for test automation
  • Knowledge and experience testing software applications within the Healthcare industry
Benefits

This role offers the opportunity to work remotely from India and is responsible for working 2nd shift hours.

The ideal candidate will have a strong understanding of Defect Workflow, Agile methodology and be able to identify and document all defects and customer experience concerns.

Others

Please note that only candidates with 5+ years of experience writing and executing IVR test cases within the Healthcare industry should apply.

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