Chief Operating Officer

10 hours ago

Kozhikode, Kerala, India beBeeOperations Full time ₹ 14,51,000 - ₹ 21,47,000
Key Operations Role

The purpose of this position is to oversee the day-to-day activities within the corporate office.

Job Responsibilities:
  • Business Process Management
    • Develop and implement standard operating procedures for all office functions.
    • Ensure document control, filing systems, and reporting formats are standardized and followed.
    • Identify inefficiencies and implement process improvements across all departments.
  • Office Function Optimization
    • Oversee daily operations within the corporate office.
    • Supervise administrative processes including documentation, asset management, office supplies, and team logistics.
    • Align work between various verticals to ensure smooth workflows.
  • Performance Monitoring & Reporting
    • Review daily, weekly, and monthly reports from all departments.
    • Prepare consolidated dashboards and updates for senior management.
    • Monitor internal KPIs related to operations, productivity, and project delivery support.
  • Team Leadership & Task Allocation
    • Allocate and monitor tasks to department heads or coordinators.
    • Follow up on deadlines, pending work, and escalated issues.
    • Ensure that team members are adequately supported and resourced.
  • Compliance, Discipline & Office Policies
    • Ensure adherence to company policies, rules, and internal guidelines.
    • Maintain discipline, attendance, and punctuality within the office.
    • Work closely with HR for employee engagement, conflict resolution, and training needs.
  • Communication & Escalation Handling
    • Act as the central point of communication between departments and top management.
    • Handle operational escalations and ensure timely resolution.
    • Conduct regular coordination meetings with department heads.

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