
Building Connections
2 weeks ago
We are looking for a Community Support Specialist to join our team who will be building connections and creating user experiences.
- User Calling: Assist new users in onboarded, re-engage inactive ones, and support retention through proactive conversations.
- Query Resolution: Handle user queries via calls with empathy and efficiency.
- Community Management: Organize virtual meetups, facilitate doubt-clearing sessions, and address hotline concerns.
- Feedback Collection: Gather user insights to improve our product and support.
- Relationship Building: Foster trust and long-term engagement with our users.
To excel in this role, you should have:
- A strong passion for community building and user experience.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a remote environment.
- Familiarity with social media platforms and online communities.
We offer a competitive compensation package, equity options, and opportunities for growth and development. Our benefits include:
- An unlimited leave policy.
- The freedom to thrive in a dynamic and supportive environment.
This is a unique opportunity to gain real-world experience in user support and community engagement while working on a revolutionary social platform.
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Urgent: Campus Recruiter
1 week ago
Thāne, Maharashtra, India Edujam LLP Full timeConnect with placement officers SPOCs of Mumbai colleges Deliver campus presentations for placement drives Travel to colleges make follow-up calls to build and maintain relationships Job Types Full-time Fresher Pay 18 000 00 - 22 000 00 per year Work Location In person