Senior Cybersecurity Specialist

4 hours ago


Kota, Rajasthan, India beBeeCybersecurity Full time US$ 87,654 - US$ 1,23,456

Job Title:

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Senior Cybersecurity Specialist

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Description:

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We are seeking a highly skilled Senior Cybersecurity Specialist to join our team. In this role, you will be responsible for providing advanced technical support to customers and partners, particularly in the areas of AI Access Security and SaaS Security.

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You will troubleshoot and resolve complex issues related to the safe adoption of GenAI apps and the protection of SaaS applications. You will also offer best practices and configurations to optimize security solutions for our customers.

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Key Responsibilities:

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  • Provide advanced technical support to customers and partners">
  • Troubleshoot and resolve complex issues related to AI Access Security and SaaS Security">
  • Offer best practices and configurations to optimize security solutions">
  • Manage and resolve support cases efficiently">
  • Conduct fault isolation and root cause analysis">
  • Author and publish Technical Support Bulletins and other knowledge base documentation">
  • Collaborate with cross-functional teams to drive product improvements and customer success">
  • Travel to customer sites as needed">
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Requirements:

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To be successful in this role, you will need:

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  • 8+ years of experience in a technical support engineer role, with a focus on network security technologies">
  • Strong written and verbal communication skills">
  • Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, and Authentication Protocols (SAML, LDAP, RADIUS, etc.)">
  • Experience with Firewall Central Management Systems and multi-factor authentication security systems">
  • In-depth knowledge of security services, including IDS/IPS, Firewalls, and network debugging across mixed media and protocols">
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Benefits:

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This is an exciting opportunity to shape the future of cybersecurity and work with innovative technologies. As a member of our team, you will have the chance to collaborate with cross-functional teams to drive product improvements and customer success.

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About Us:

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We are a leading provider of cybersecurity solutions, committed to helping organizations protect themselves against evolving threats. Our team is passionate about delivering exceptional customer experiences and driving innovation in the industry.



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