Logistics Coordinator
2 weeks ago
Job Summary
As a Logistics Coordinator at Marken, you will play a critical role in ensuring the timely and efficient transportation of shipments worldwide. Your primary responsibilities will include monitoring inbound and outbound shipments, coordinating collections and deliveries, and maintaining communication with the Packaging Team.
Main Responsibilities
- Monitor and track shipments to ensure timely delivery and resolve any issues that may arise.
- Coordinate with the Packaging Team to ensure the availability of required supplies for collections and deliveries.
- Process temperature-sensitive shipments and maintain constant communication with the Packaging Team.
- Provide documentation to agents and drivers for collections and deliveries.
- Confirm the completeness of recoveries by matching information against manifests.
- Provide expedited dispatch and alert receiving agents and offices to any discrepancies.
- Confirm shipment readiness and obtain Master Airway Bills.
- Define the best possible route for shipments to their final destinations.
- Condition shipments as required and update milestones in Maestro.
Qualifications
- Professional experience in customer service operations, preferably in international air freight, logistics, or distribution.
- Preference for existing knowledge and experience in the pharmaceutical and clinical trial industry.
- Commitment to quality and attention to detail.
- Strong customer focus and ability to work independently.
- Proficient in MS Office, Excel, and Word.
Marken, a wholly owned subsidiary of UPS and a critical part of UPS Healthcare, offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide. We support cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments, and biological kit production.
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