Logistics Coordinator

1 week ago


Hyderabad, Telangana, India Marken Full time

Job Summary

We are seeking a highly skilled Logistics Coordinator to join our team at Marken. The successful candidate will be responsible for monitoring all inbound and outbound shipments to ensure timely delivery.

Main Responsibilities

  • Monitor shipments and coordinate with other departments to ensure timely delivery.
  • Work with our operating system "Maestro" to plan and execute import and export shipments.
  • Coordinate collections, deliveries, and recoveries with other departments and agents.
  • Communicate with the Packaging Team to ensure availability of required supplies.
  • Process temperature-sensitive shipments and maintain temperature-controlled shipments as required.
  • Provide documentation to agents and drivers for collections, deliveries, and recoveries.
  • Confirm recovery completeness by matching information against manifests.
  • Provide expedited dispatch and alert receiving agents and offices.
  • Notify discrepancies to respective departments and update Maestro accordingly.
  • Confirm shipment readiness for final destination and obtain Master Airway Bill instructions.
  • Define optimal routes for dispatch and update milestones in Maestro.
  • Obtain airline bookings and consign MAWB as instructed.
  • Enter route legs for international flights and send alerts through Maestro.
  • Coordinate drop-offs to airlines according to SOPs.
  • Update Maestro with departures from airports using Daily Schedule Reports.
  • Handle irregularities and perform additional administrative tasks as needed.

Requirements

  • Professional experience in customer service operations, preferably in international air freight, logistics, or distribution.
  • Preference for existing knowledge and experience in the pharmaceutical and clinical trial industry.
  • Commitment to quality and attention to detail.
  • Strong customer focus and team player skills.
  • Proficient in MS Office, Excel, and Word.


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