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Enrollment Operations Specialist

1 week ago

Chennai, Tamil Nadu, India Firstsource Solutions Full time
Simplify Customer Experience with Firstsource Solutions
At Firstsource Solutions, we're committed to simplifying customer experiences through innovative Business Process Management services. Our goal is to provide seamless interactions between clients and their customers, resulting in increased loyalty and revenue growth.

About the Job
We're seeking an experienced Enrollment Operations Specialist to join our team. As a key member of our operations team, you will be responsible for handling claims enrollment, ensuring timely and accurate processing of customer data. In this role, you will work closely with cross-functional teams to develop and implement process improvements, leveraging your analytical thinking and problem-solving skills to drive business results.

Your Responsibilities
  • Handling claims enrollment
  • Ensuring timely and accurate processing of customer data
  • Developing and implementing process improvements

About You
To succeed in this role, you should have a strong understanding of business processes, excellent communication skills, and the ability to work collaboratively as part of a team. A minimum of 1 year of experience in membership enrollment or a related field is preferred. Skilled professionals with a strong background in business processes, analytical thinking, and problem-solving are highly valued.