Senior Quality Assurance Professional
2 weeks ago
About Manipal Hospitals:
We are one of India's most trusted healthcare brands, catering to over 7 million patients annually.
We have a strong presence across 49 hospitals in 19 cities, a workforce of 20,500+ employees, and a network of 5,600+ doctors. We are committed to clinical excellence and innovation.
About the Role:
This role plays a key part in ensuring the implementation and maintenance of quality standards, supporting audits, accreditation processes, and continuous improvement initiatives across the hospital.
Key Responsibilities:
- Ensure successful completion of internal audits, cross audits, and corporate audits, and ensure timely closure of all identified deficiencies.
- Oversee timely collection and submission of quality improvement data, ensuring accuracy and reliability.
- Drive quality improvement projects, mock drills, and committee meetings, ensuring they are carried out with precision and effectiveness.
- Develop and maintain Standard Operating Procedures (SOPs), manuals, policies, procedures, and ensure proper document control of forms and formats.
- Work closely with the Unit Leadership Team to implement and monitor quality standards across the hospital.
- Identify documentation requirements and prepare them within 15 days of identification, coordinating with NABH secretariat for accreditation processes.
- Support hospital-wide quality initiatives and ensure compliance with regulatory requirements.
Requirements:
- Graduate in any discipline along with MBA/MHA or equivalent.
- 3-4 years of experience in the quality department, preferably within a hospital or healthcare environment.
- Hands-on experience with audits, accreditation processes (NABH preferred), and quality improvement initiatives.
- Strong understanding of documentation management, data collection, and reporting.
- Excellent communication, coordination, and problem-solving skills.
- Ability to work in a structured environment and handle multiple tasks with precision.
You will be exposed to structured quality management systems and accreditation processes, and you will get a competitive compensation aligned to experience.
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