Global Visa Specialist

22 hours ago

Kozhikode, Kerala, India beBeeVisa Full time ₹ 9,00,000 - ₹ 12,00,000

About Visa Roots

We specialize in providing visa services to individuals, families, and corporate clients.

As a Visa Counsellor, you will play a key role in guiding our clients through the entire visa process, ensuring they receive accurate advice and timely updates.

Key Responsibilities:

  • Provide one-on-one visa counselling to clients, helping them understand visa types, eligibility, documentation, and procedures.
  • Guide clients through application processes and assist in completing required forms and documentation.
  • Stay updated with the latest immigration rules, visa categories, and travel regulations.
  • Communicate with clients via phone, email, and in person, ensuring all queries are resolved promptly and professionally.
  • Review client documents to ensure completeness and compliance with visa requirements.
  • Liaise with embassies, consulates, and visa processing centers when needed.
  • Maintain accurate records of client interactions, applications, and outcomes.
  • Follow up with clients throughout the application process to provide status updates and next steps.
  • Escalate complex cases to the appropriate internal departments when necessary.

Requirements:

  • Minimum 2 years of experience in visa counselling, immigration services, or a customer service role related to travel or international education.
  • In-depth knowledge of visa application processes and travel documentation.
  • Strong verbal and written communication skills.
  • Excellent interpersonal and problem-solving abilities.
  • High level of attention to detail and organizational skills.
  • Ability to handle multiple cases and prioritize tasks efficiently.
  • Proficiency in Microsoft Office Suite (Word, Excel).
  • Able to work independently and collaboratively in a team environment.

What We Offer:

  • A positive and supportive work environment
  • A competitive salary package
  • Private medical insurance
  • Flexible work schedules
  • Paid holidays and sick leave
  • Opportunities for professional development and certifications
  • Company-sponsored events and team-building activities
  • Free company lunches and snacks
  • Career growth and advancement opportunities
  • Staff accommodation for outstation employees

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