Technical Solutions Engineer Lead

4 weeks ago


Pune, Maharashtra, India Zinrelo Full time

We are seeking a highly skilled Technology Solution Engineer to join Zinrelo's team. The ideal candidate will have in-depth knowledge of software engineering principles and experience working with clients to implement technical solutions.

Key Responsibilities:

  • Develop comprehensive understanding of the Zinrelo software stack and effectively communicate its capabilities to clients.
  • Participate in technical solutioning calls during the sales process to demonstrate how Zinrelo's technology can help clients achieve their business objectives.
  • Collaborate with clients to integrate the Zinrelo platform into their technology ecosystem, including software development in HTML/CSS, JavaScript, API, and webhooks as required.
  • Create custom integration instructions based on client needs.
  • Work closely with the Customer Success, Product Management, and Engineering teams on technical solutioning and debugging client issues.
  • Participate in client-facing calls and occasionally travel to client sites as needed.

Requirements:

  • Flexibility to work outside standard hours, 3 pm to 12 midnight IST, to align with other local teams and global customers across US, Europe, Middle East, and Asia.
  • Bachelor's or Master's degree in Computer Science, IT, or related field from a reputable institution.
  • At least 8 years of experience in software or technology solution engineering.
  • Hands-on experience building web applications using HTML/CSS, JavaScript, APIs, and webhooks.
  • Excellent verbal, written, and presentation communication skills.
  • Strong technical problem-solving skills.
  • Experience with source code version control tools such as CVS and software project management and ticketing systems like Jira.
  • Prior experience in a client-facing role is advantageous.
  • Knowledge of Python or PHP is an added benefit.

Estimated Annual Salary: $145,000.


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