
Schedule Dental Appointments
2 days ago
We are seeking a dynamic and motivated Appointment Specialist to join our organization.
The ideal candidate should have expertise in the US voice market, excellent English communication skills, and experience in handling US-based voice processes. Prior knowledge of the dental industry is highly beneficial.
Key Responsibilities:
- Conduct outbound calls to schedule appointments for dental clients in the US.
- Ensure all scheduled appointments align with client preferences and availability.
- Effectively handle inquiries and provide necessary information about services.
- Maintain accurate records of calls and appointments in the CRM.
- Meet performance targets and adhere to call scripts and guidelines.
- Collaborate with the team to optimize appointment booking strategies.
Required Skills and Qualifications:
- Excellent spoken English with a professional tone.
- Minimum 2+ years' experience in the US voice process, preferably in appointment booking or customer service.
- Familiarity with the dental industry is advantageous.
- A reliable laptop/desktop and high-speed internet connection for uninterrupted work.
- Ability to work in night and early morning shifts.
- Self-motivated and comfortable working in a remote environment.
- Strong organizational and time-management skills.
Benefits:
This role offers an opportunity to develop your skills and experience in a dynamic and supportive environment.
What We Offer:
We offer a competitive package including a generous compensation and benefits plan, opportunities for career growth and development, and a collaborative and inclusive work culture.
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