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5 days ago
We are seeking a highly driven and ambitious individual with the drive to lead multi-layered teams and who place an inordinate amount of importance on learning and improvising. With a relentless focus on execution, you need to be highly data-driven and have a higher-than-normal sense of ownership. Prior experience in operations/procurement/program management/process standardization is mandatory.
Key Responsibilities
- Take complete ownership of Project Execution (including P & L )
- Optimize existing projects by closely working with the product team
- Handle general operations which include daily execution, driving volume, tracking progress, highlighting flags and daily reporting
- Analyze training needs and provide training
- Collect feedback on a regular basis and resolve any issues
- Monitor team performance to achieve KRA's
- Mentor and motivate student workforce. Demonstrate strong people engagement skills
- Run pilot projects
- Suggest improvements in processes at every level in operations
- Set goals/KPIs/targets for team members
Essential Skills
- 2 years of relevant experience in managing an operations team
- Proven ability in driving tightly controlled operational metrics
- Strong process orientation & business acumen
- Good people management, team building and program management skills
- Inclined to do high-quality and impactful work in a dynamic and unstructured environment
- Higher than normal sense of ownership with a clear bias for action
- Relevant educational qualification
- Impeccable verbal and written communication skills (Both English and Hindi)
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