Reliability Architect

We are looking for a highly skilled Reliability Architect to join our team.

The Senior Site Reliability Engineer will play a critical role in ensuring the reliability, scalability, and performance of our organization's systems and infrastructure.

• Design and Implementation: Design, implement, and maintain highly available and scalable infrastructure systems, ensuring maximum uptime and performance.
• Collaboration: Collaborate with software engineering teams to build and deploy applications using best practices in reliability, scalability, and security.
• Automation: Develop and implement automation tools and frameworks to streamline operational processes, reduce manual intervention, and improve efficiency.
• Monitoring and Analysis: Monitor and analyze system performance, identifying bottlenecks, and implementing solutions to optimize performance and scalability.
• Error Handling: Implement and maintain effective monitoring, alerting, and logging systems to proactively identify and resolve issues before they impact users.
• CI/CD Pipelines: Hands-on experience in building CI/CD automated pipelines using GitHub Actions/Jenkins/GitLab or equivalent platform.
• Automation Skills: Excellent skills in automating workflows or solutions using Python/Go/Shell.
• Incident Response: Lead incident response and root cause analysis efforts, driving continuous improvement and preventing future incidents.
• Cross-functional Collaboration: Collaborate with cross-functional teams to define and enforce best practices, standards, and guidelines for system reliability and performance.
• On-call Rotation: Participate in on-call rotations and respond to incidents, ensuring timely resolution and minimal impact to users and thereby meeting SLAs.
• Disaster Recovery: Plan and devise Disaster Recovery (DR) strategies and implement DR Plans.
• Mentorship: Mentor and provide guidance to junior team members, fostering a culture of learning and growth.
• System Health: Run the production environment by monitoring availability and taking a holistic view of system health.
• Infrastructure Management: Build software and systems to manage platform infrastructure and applications.
• Performance Optimization: Improve reliability, quality, and time-to-market of our suite of software solutions.
• System Performance: Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.

Required Skills and Qualifications:

• Experience: Proven experience as a Site Reliability Engineer or similar role, with a focus on designing and maintaining highly available and scalable systems.
• Programming Skills: Strong programming and scripting skills (Python, Bash, etc.) to automate operational tasks and develop tooling.
• Cloud Platforms: Experience with cloud platforms (AWS) and containerization technologies (Docker, EKS).
• Configuration Management: Proficient in configuration management tools like Ansible and infrastructure-as-code frameworks such as Terraform and CloudFormation.
• Monitoring and Logging: Experience with monitoring and logging tools (Prometheus, Grafana, Loki, Sentry.io, CloudWatch, etc.) for proactive system monitoring and troubleshooting.
• Problem-solving Skills: Ability to program (Structured and OOP) using one or more high-level languages, such as Java and JavaScript
• Networking Knowledge: Solid understanding of networking principles, protocols, and security best practices.
• Communication Skills: Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Distributed Storage: Experience with distributed storage technologies such as NFS, Amazon S3, as well as dynamic resource management frameworks (Apache Mesos, Kubernetes, Yarn)
• Agile Methodologies: Proactive approach to identifying problems, performance bottlenecks, and areas for improvement.
• Software Design: Experience in Agile methodologies
• Architecture Patterns: Strong skills in software design, design patterns
• Client-server Computing: Experience in different architecture patterns like client-server/serverless computing.
• Communication: Effective written, verbal and presentation skills with the ability to clearly articulate ideas and concepts.
• Leadership: Self-directed and able to direct others.

Desired Skills & Abilities:

• Load Testing: Experience with setting up performance/load test environments.
• SOC2 Audit: Familiarity with SOC2 audit processes.