Technical Support Specialist

7 hours ago


Ajmer, Rajasthan, India beBeeProductionSupport Full time ₹ 22,00,000 - ₹ 26,00,000

Role: Production Support Analyst

We are seeking a highly skilled and experienced technical professional to provide top-notch support to business users.

The ideal candidate will have a proven track record of collaborating with global teams, demonstrating exceptional communication and problem-solving skills.

Key Responsibilities:

  • Providing direct support at L2 level, handling day-to-day production issues, and ensuring minimal downtime.
  • Maintaining hands-on experience with SQL, Unix, VB, Powerquery, and Python programming languages.
  • Working closely with monitoring and job scheduling tools like Control-M.
  • Providing incident management support and being well-versed in ServiceNow or similar IT service management tool.
  • Familiarity with regulatory reporting and strong written/oral communication skills.
  • Demonstrating high accountability standards and flexibility with shift timings.


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