Social Media Community Manager

1 day ago


Belgaum, Karnataka, India beBeeEngagement Full time ₹ 9,00,000 - ₹ 12,00,000
Job Opportunity: Community Engagement Specialist

We are seeking a highly skilled and proactive community engagement specialist to join our team. This role involves being the voice of our brand across social platforms, building authentic relationships, managing online reputation, and ensuring a positive and engaging brand presence.

  • Community Management: Engage with followers by responding to comments, messages, and mentions in a timely and brand-consistent manner.
  • Foster a helpful, friendly, and interactive online community by starting conversations, answering queries, and acknowledging feedback.
  • Monitor customer reviews and user sentiment across social media platforms.
  • Manage Online Reputation (ORM) by tracking brand mentions, addressing concerns, and mitigating negative feedback with empathy and professionalism.
  • Flag high-priority issues or feedback to internal teams for quick resolution and customer satisfaction.
  • Support community-building initiatives such as live interactions, polls, contests, and user-generated content campaigns.
  • Work with the Social Media team to implement effective strategies and performance measurement.
Monitoring & Insights:
  • Track and analyze conversations, sentiment, and engagement trends related to the brand and industry.
  • Prepare regular reports summarizing community activity, engagement metrics, and ORM insights.
  • Share learnings and audience feedback with content, product, and customer teams to drive improvements.

This is a full-time remote role based in India.

Key Responsibilities:

In addition to the above responsibilities, the successful candidate will have the opportunity to work on various projects and contribute to the growth of our social media presence.

The ideal candidate will be highly motivated, results-driven, and possess excellent communication skills.


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