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Business Systems Analyst

1 month ago

Bengaluru, Karnataka, India JFrog Full time
Business Analyst Job Description

We are seeking a skilled Business Analyst to join our Tech Support Center (TSC) Organization at JFrog. As a Business Analyst, you will play a crucial role in analyzing business needs, identifying problems, and proposing solutions to improve our technical support processes.

Key Responsibilities:
  • Analyze business requirements from stakeholders and document them into functional and technical specifications.
  • Design solutions and process documents that meet business requirements, ensuring alignment with our organization's standards and strategies.
  • Assist in project planning and monitoring to ensure timely delivery, within scope, and budget.
  • Analyze current business processes and workflows to identify areas for improvement or automation.
  • Communicate regularly with stakeholders to ensure accurate understanding and meeting of business requirements.
  • Develop and maintain documentation for systems and processes.
Requirements:
  • Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
  • 5+ years of experience as a Technical Analyst/Business Analyst in a technology-driven environment.
  • Strong analytical and problem-solving skills with the ability to translate business needs into technical requirements.
  • Excellent communication and interpersonal skills.
  • Knowledge of business process improvement techniques and data analysis.
Working Conditions:
  • Hybrid mode of work, 3 days from office (Mandatory)
  • Need to work during 2nd shift i.e from 2:00 pm to 11:00 pm India time