Business Systems Analyst
4 weeks ago
Business Analyst
JFrog is a company that reinvents DevOps to help great companies innovate. We're looking for a talented Business Analyst to join our Tech Support Center (TSC) Organization.
The Support Business Analyst is responsible for analyzing business needs to identify problems, propose solutions, and draft process documents. They work closely with teams to ensure solutions effectively resolve business needs and challenges.
Key Responsibilities:
- Gather and document business requirements from stakeholders.
- Design solutions and process documents that meet business requirements.
- Assist in project planning and monitoring to ensure projects are delivered on time, within scope, and budget.
- Analyze current business processes to identify areas for improvement or automation.
- Analyze data to support decision-making and evaluate technology solutions.
- Communicate regularly with stakeholders to ensure business requirements are accurately understood and met.
- Provide training and support resources to users on new systems and processes.
Skills and Qualifications:
- Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
- 5+ years of experience as a Technical Analyst / Business Analyst in a technology-driven environment.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Knowledge of business process improvement techniques and data analysis.
Working Conditions:
- Hybrid mode of work, 3 days from office (Mandatory).
- Need to work during 2nd shift i.e from 2:00 pm to 11:00 pm India time.
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