
High Availability System Engineer
3 days ago
We seek an experienced Reliability Engineer to ensure high availability and performance of our critical services.
Key Responsibilities- Monitor and maintain applications on CentOS servers to guarantee high availability and performance.
- Conduct routine tasks for system and application maintenance following established procedures to correct or prevent issues.
- Respond to and manage incidents, including conducting post-mortem meetings, performing root cause analysis, and ensuring timely resolution.
- Monitor production systems, applications, and overall performance.
- Use tools to detect abnormal behaviors in software and collect information that helps developers understand the causes of problems.
- Conduct security checks.
- Run meetings with business partners following established processes and procedures.
- Write, update, and maintain policy and procedure documents.
- Develop scripts or code as necessary to create tools and services that support the product.
- Learn from post-mortems and prevent new incidents from occurring.
- Perform administrative work on various tools and applications, such as JIRA and New Relic.
- 5+ years of experience working in a SaaS and Cloud environment.
- Administration of Kubernetes clusters, including management of applications using ArgoCD.
- Linux scripting to automate routine tasks and improve operational efficiency is required.
- Experience with database systems like MySQL and DB2 is required to be successful in this role.
- Experience as a Linux (CentOS/RHEL) administrator is a must.
- Understanding of running change management procedures, experience running change management meetings, and enforcing safe and compliant changes to production environments.
- Deep knowledge of on-call responsibilities and awareness of time management, including maintaining on-call management tools such as xMatters software.
- Experience with managing deployments using Jenkins.
- Prior experience with monitoring tools, including New Relic, Splunk, and Nagios.
- Experience with log aggregation tools like Splunk, Loki, or Grafana.
- Strong scripting knowledge on any one of several languages.
- Experience with API programming and integrating tools such as Jira, Slack, xMatters/PagerDuty.
A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
About UsOur company is committed to delivering high-quality products and services to our customers. We are seeking talented professionals who share our values and are passionate about their work.
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