E2E Solution Architect for Service Assurance

4 days ago


Bengaluru, Karnataka, India NETSACH GLOBAL Full time
Job Title: E2E Solution Architect for Service Assurance

Greetings from Netsach Global - A Cyber Security Company.

This role involves creating, reviewing, and assuring end-to-end designs, ensuring they are structured appropriately for business use cases, conform to principles and standards, and support interoperation with other parts of the business platform.

The ideal candidate will take the requirements and design the solution to ensure it meets the business requirements. This may involve challenging the requirements, seeking clarity from the requirement owner, explaining improvements, and having conversations that are difficult/complex. This will enable the requirement owner to amend their request, ensuring the scope and scale is clear.

Key Responsibilities:

  • Creates and owns E2E technical designs for a specific Service Mgmt technology area, delivering work autonomously.
  • Acts as an informed consultant during requirement gathering process.
  • Integrates and implements end-to-end solutions across customers and business areas involving people, process, product, networks aspects.
  • Ensures e2e designs are delivered to the agreed principles and assurance processes.
  • Ensures feasibility, scalability, and performance by setting and maintaining standards.
  • Monitors performance of architecture standards and drives improvement for adoption and compliance.
  • Responsible for getting the solution to a ready to build state by adherence to ACE (Architecture Conformance Expediter), Security Passport and PIA processes.
  • Stay involved and remain accountable for e2e design integrity throughout build, testing and deployment.

Mandatory Skills:

  • Experience of Service Assurance for Enterprise products - Voice & Collaboration(Unified communication, Operator Connect), IP VPN, VOIP Trunk,Media Gateway, SDWAN etc.
  • Desired Skills: COTS products experience -Salesforce, Vlocity, ServiceNow will be good


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