Salesforce Operations Expert

5 hours ago


Hyderabad, Telangana, India beBeeBusiness Full time ₹ 90,00,000 - ₹ 1,20,00,000

Job Title: Salesforce Business Analyst

Experience: 7+ years of experience in business analysis.

About the Role:

We are looking for a highly skilled professional to fill this key role.

Key Responsibilities:

  • Analyze business requirements and develop functional design documents and user stories for agile development projects.
  • Lead requirements gathering workshops and business analysis for relevant years in agile projects.
  • Develop and maintain knowledge of Salesforce platform, including FSL, and understanding of business processes.
  • Communicate effectively with stakeholders through excellent verbal and written communication skills.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • Relevant experience in business analysis –FSL field Or Service Cloud.
  • Technical Skills: Proficiency in Salesforce platform, including FSL, and understanding of business processes.
  • Communication Skills: Excellent verbal and written communication skills to effectively interact with stakeholders.
  • Problem-Solving Skills: Ability to analyze business needs and develop effective solutions.

Preferred Qualifications:

  • Effective stakeholder management.
  • Fast and independent decision maker.
  • Confident presenter.

This is a critical role that requires strong analytical skills and effective communication abilities. It also calls for self-motivation, adaptability, and the ability to thrive in a fast-paced environment.



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