
Salesforce Operations Expert
5 hours ago
Job Title: Salesforce Business Analyst
Experience: 7+ years of experience in business analysis.
About the Role:
We are looking for a highly skilled professional to fill this key role.
Key Responsibilities:
- Analyze business requirements and develop functional design documents and user stories for agile development projects.
- Lead requirements gathering workshops and business analysis for relevant years in agile projects.
- Develop and maintain knowledge of Salesforce platform, including FSL, and understanding of business processes.
- Communicate effectively with stakeholders through excellent verbal and written communication skills.
Requirements:
- Bachelor's degree in Computer Science or related field.
- Relevant experience in business analysis –FSL field Or Service Cloud.
- Technical Skills: Proficiency in Salesforce platform, including FSL, and understanding of business processes.
- Communication Skills: Excellent verbal and written communication skills to effectively interact with stakeholders.
- Problem-Solving Skills: Ability to analyze business needs and develop effective solutions.
Preferred Qualifications:
- Effective stakeholder management.
- Fast and independent decision maker.
- Confident presenter.
This is a critical role that requires strong analytical skills and effective communication abilities. It also calls for self-motivation, adaptability, and the ability to thrive in a fast-paced environment.
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