Data Insights Leader

3 weeks ago


Chennai, Tamil Nadu, India The Happy Company Full time

Job Overview:

The Happy Company seeks a skilled Data Insights Leader to drive data-driven initiatives, focusing on customer insights, sales trends, and operational efficiency.

Key Responsibilities:

  • Leverage data analysis and reporting tools to deliver actionable insights, driving sales growth, customer engagement, and operational efficiency.
  • Collaborate with internal departments to identify and analyse data trends in customer behaviour, sales performance, and inventory management.
  • Develop and implement dashboards and reporting tools that track critical retail KPIs, such as sales per square foot, average transaction value (ATV), footfall, and customer retention.
  • Evaluate and enhance data accuracy, timeliness, and integrity by developing robust data collection and validation processes.
  • Analyse point-of-sale (POS) data to identify key patterns, product preferences, and market trends.
  • Present reports and insights to senior leadership, recommending strategies for improving menu offerings, promotional effectiveness, and store operations.
  • Oversee the integration of data from various platforms (POS systems, CRM, loyalty programs, etc.) to build a comprehensive view of the business.
  • Develop predictive models and trend forecasts to guide inventory management, staffing needs, and marketing strategies.
  • Maintain compliance with data privacy regulations and internal data governance policies.
  • Stay updated on F&B retail industry trends, consumer behaviour insights, and emerging data analytics technologies.

Requirements:

  • Bachelor's degree in Data Science, Statistics, Business Analytics, or a related field; Master's degree is a plus.
  • 8+ years of experience in data analysis, reporting, or business intelligence, with a minimum of 3 years in a management role, preferably in the retail sector.
  • Proficiency in data analytics tools such as SQL, Python, R and experience with retail POS systems and CRM data integration.
  • Expertise in data visualisation tools like Tableau, Power BI, or similar platforms.
  • Strong analytical skills with the ability to translate data into business insights and actionable recommendations.
  • Experience in managing cross-functional data projects, particularly in retail or consumer-facing environments.
  • Familiarity with sales forecasting, customer segmentation, and inventory optimisation strategies.
  • Excellent communication skills with the ability to present data insights to non-technical stakeholders.
  • Strong leadership and team management abilities.
  • Knowledge of data governance and compliance with privacy regulations.

Salary: ₹25 LPA



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