Senior Student Success Partner

4 days ago

Mumbai, Maharashtra, India GradRight Inc. Full time

About GradRight Inc.

We are a leading Ed-Fin Tech company dedicated to making higher education accessible and affordable to all. Our mission is to drive transparency and accountability in the global higher education sector and create significant impact using the power of technology, data science, and collaboration.

Our SaaS ecosystem brings together students, universities, and financial institutions in an integrated manner. It enables students to find and fund high-return college education, universities to engage and select the best-fit students, and banks to lend in an effective and efficient manner.

In the last three years, we have enabled students to get the best deals on a $2.8+ billion of loan requests and facilitated disbursements of more than $350+ million in loans. We won the HSBC Fintech Innovation Challenge supported by the Ministry of Electronics & IT, Government of India. With a strong presence in the U.S. and subsidiaries in India and commencement of UK operations, we are well-poised for global expansion, having raised a Series A round of investments. Our 200+ team members across Hyderabad, Gurgaon, Bangalore, Kolkata, and the US are led by alumni of IIT Delhi, IIT Kharagpur, BITS Pilani, ISB Hyderabad, and University of Pennsylvania.

About the Role:

As a Senior Student Success Partner, you will manage and actively partake in prospective student engagements in support of our partnership with leading universities in the US. You will help students understand partner-university programs, opportunities, and other offerings, and will guide them through their program decision-making, applications, and enrollment journeys.

Key Responsibilities:

Student Outreach and Engagement:

  1. Engage and inspire students, parents, and domestic leaders of schools and colleges about the merits of the partner university.
  2. Hold webinars and coffee-chats on multiple campuses and locations to engage with prospective-matched and relevant students for the programs of the partner university.

University Marketing and Brand Representation:

  1. Offer prospective students authentic insights, information, and updates about the partner universities.
  2. Lead and represent the partner university on important public forums, including panel discussions, admission fairs, and planned interactions at domestic colleges and schools.

Admission, International Financial Aid, and Visa Guidance:

  1. Advise applicants on the university and program selection process and guide them in preparing outstanding applications to their chosen programs.
  2. Assist students in securing the best financial aid for their needs and earning opportunities during their studies.
  3. Assist students with securing a student visa for their program by successfully engaging them with a visa service provider.

Cross-Functional Collaboration:

  1. Work closely with the team members in Brand Marketing, Content Marketing, Loan Financing, US Partnership, and Business Development teams to drive the student-engagement, marketing, and enrollment efforts for our partners.

Partner University Engagement:

  1. Understand every aspect of the partner university objectives, strategies, and goals for India.
  2. Travel occasionally to the US partner location to gain first-hand experience of campus, students, courses, faculty, and all other aspects necessary to absorb the partner university’s USPs and offerings.

Requirements:

Qualifications:

  1. A Master's degree in English, Communications, Management, Higher-Education, or Psychology.
  2. 8-10 years of experience in Higher-Education Outreach and Marketing or Admissions, Student Counseling.
  3. English: Mother tongue or full proficiency.

Skills:

  1. Great interpersonal skills in dealing with students.
  2. Excellent public speaking skills, including a solid history of delivering to small and large audiences of students and professionals.
  3. Superb writing and communication skills.
  4. Experience in cross-functional collaboration.
  5. Super leadership and team management skills.
  6. A love for travel, culture, and new experiences.
  7. A great attitude, passion, and a drive to make a difference.

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