Customer Solutions Manager AWS India Public Sector

2 weeks ago

Gurgaon, Haryana, India AWS India - Telangana Full time
About the Role

We are seeking a highly skilled Customer Solutions Manager to join our team at AWS India. As a key member of our account team, you will be responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including public sector.

Key Responsibilities
  • Collaborate with customers, business development, solutions architecture, and service teams to deliver technical solutions that solve complex technology problems.
  • Work with customer and internal stakeholders to scope work, set business goals, identify appropriate resources, track and report on progress, and develop schedules.
  • Assess risks, anticipate bottlenecks, provide critical issue management, balance trade-offs, and encourage risk-tasking to maximize business value.
  • Evangelize the value of AWS cloud and influence customers to allocate the appropriate leadership and resources to achieve their goals.
Requirements
  • AWS SA Associate certification as a technical individual contributor role.
  • Minimum 5 years of customer-facing field experience.
  • Demonstrable experience leading and managing complex, large-scale, IT/technical/platform programs.
  • Prior experience working with or managing large technical programs, particularly at listed companies and/or Government agencies.
About AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Why Join AWS?

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

What We Offer
  • Endless knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a better-rounded professional.
  • A diverse and inclusive team culture that empowers us to be proud of our differences.
  • A chance to work on complex, large-scale IT/technical/platform programs and make a meaningful impact on our customers' businesses.

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