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Help Desk Specialist

1 week ago

Chennai, Tamil Nadu, India Mizuho Full time

Job Overview: As a Help Desk Specialist at Mizuho, you will be responsible for receiving and responding to IT inquiries and support requests 24x7, ensuring prompt and efficient service delivery. You will also develop processes for managing the team, sharing workload, and measuring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).